Process management is the way of conducting and controlling the process capability, resources and activities.
Process Management Capability
The process management capability is the process capability system which functions to realize the management of policy, procedure, roles, workflow, and process improvement.
The purpose of the process management capability is to enable and assure the abilities of the governance, organization, integration, assurance and compliance of policy, procedure, roles, workflow, and process improvement of the enterprise.
Process management is the process capability management of the process management capability.
The purpose of process management is to enable and assure the management and abilities of the process management capabilities of the enterprise are controlled, balanced and aligned to the mission and needs of the enterprise as a whole.
Process Management Responsibilities
The process manager role is responsible for process management of the process management capability.
Process management work products include process management ideas, requirements, plans, risks, opportunities, reviews, decisions and action items.
Process Management Architecture
The process management architecture is the process architecture of process management of the process management capability.
The process manager role uses the process management architecture to support process management responsibilities and activities.
The purpose of the process management architecture is to provide a management structure to enable and assure the process management capability of the enterprise is controlled, balanced and aligned to the mission and needs of the enterprise as a whole.
The structure includes business process management and business process assets.
Process Management Architecture Responsibilities
The process architect role is responsible for architecting the process management architecture in support of the process management responsibilities of the process manager role.
Process management architecture work products include process improvement architecture concepts, descriptions, models, views, viewpoints, specifications and analyses. Specific examples are a business management system and process asset library.
Process Management Team
As shown in Figure 59 – Process Management Team Concept, process management is interconnected with and interdependent on with enterprise management and integration, business management, information management, IT management, system management and service management.
Figure 59 – Process Management Team Concept