The purpose of the process capability system is to enable and assure the ability of process capabilities.
As actions begin to realize the ability of a process functionality, a process capability is formed to satisfy the need to define how to realize the offerings and capabilities.
Over time, a process capability is realized in a systematic ability controlled by process capability management, the responsibility of the process manager role.
As shown in Figure 9 – Process Capability Concept Diagram, the process capability system includes
and is interconnected with and interdependent on the
- enterprise capability system
- business capability system
- information capability system
- IT capability system
- system offering system
- service offering system
Figure 9 – Process Capability Concept Diagram