Process capability management is the enterprise system management of the process capability system.
The purpose of process capability management is to enable and assure the management and abilities of the process capability system are controlled, balanced and aligned to the mission and needs of the whole enterprise.
The process manager role is responsible for process capability management.
The process manager role is supported by the process architect role and process architecture.
Each system element of the process capability system has an associated management capability.
As shown in Figure 17 – Process Capability Management Concept Diagram, process capability management includes
and is interconnected with and interdependent on
- enterprise capability management
- business capability management
- information capability management
- IT capability management
- system offering management
- service offering management
Figure 17 – Process Capability Management Concept Diagram