Service Offering System

The service offering system is the system element of the enterprise system capability which systematically functions to realize a service offering.

The purpose of the service offering system is to enable and assure the ability of service offering capabilities.

As actions begin to realize the ability of a service offering functionality, a service offering capability is formed to satisfy the needs of the customers for a service.

Over time, a service offering is realized in a systematic ability controlled by service offering management, the responsibility of the service manager role.

The service manager role is supported by the service architect role and service offering architecture.

As shown in Figure 13- Service Offering Concept Diagram, the service offering system includes


and is interconnected with and interdependent on the

Figure 13- Service Offering Concept Diagram

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