A service offering is an organized collection of specific people, process, information, technology and other resources which together function to realize a service offering ability to satisfy the need for
- service needs for what the service offering has to accomplish
- service requirements for the service offering
- the service catalog of the services needed for the service offering
- a service solution for the service needs
- the service abilities of the operating service
- service management of the service offering capabilities of the enterprise in order to accomplish the goal of serving the enterprise mission and sustaining the existence of the enterprise system
Service offerings are standard capabilities realized in a systematic ability by the service offering system.
Service offering is interconnected with and interdependent on enterprise capability, business capability, process capability, information capability, IT capability and system offering.