The process manager role is the enterprise system manager role responsible for process capability management of the process capability system.
The process manager role is supported by the process architect role.
The process manager role uses the process architecture to support process capability management responsibilities and activities. The process architect role is responsible for the process architecture.
The process manager role is a managerial role on the enterprise architecture team and has interconnections and interdependencies with all team members and what the team members do. With the knowledge of how everyone fits in and the setting of expectations between everyone, the team will be a team and the enterprise manager role will be able to best utilize the talent of the individuals.
As shown in Figure 33 – Process Manager Concept Diagram, the process manager has management responsibilities for
and is interconnected with and interdependent on the
- enterprise manager role
- business manager role
- information manager role
- IT manager role
- system manager role
- service manager role
Figure 33 – Process Manager Concept Diagram
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EA Practitioners in the Process Manager Role
In practice, the responsibilities of the role may be filled by the following organizational position example: “Director – Process Management”.