The service offering architecture is the enterprise system architecture of service offering management of the service offering system.
The architecting of the service offering architecture is the responsibility of the service architect role.
The service offering architecture is a management tool used by the service manager role to support service offering management activities. The architectures are graphical representations and definitions of the service offering management capabilities.
As shown in Figure 29 – Service Offering Architecture Concept Diagram, the service offering architecture includes
- service needs
- service requirements
- service catalog
- service solution
- service abilities
- service management
and is interconnected with and interdependent on the
- enterprise architecture
- business architecture
- process architecture
- information architecture
- IT architecture
- system offering architecture
Figure 29 – Service Offering Architecture Concept Diagram